Privacy Policy

Effective Date: October 6, 2026

Cambium Commercial ("we", "our", or "us") respects your privacy and is committed to protecting your information.

Information We Collect

Name and contact information (phone number, email)
Maintenance request details
Property and unit information
Information you choose to submit through a form on this website — for example a property review request, an investor inquiry, or optional feedback
Basic, anonymous information about how this website is used (see "Website Analytics" below)

How We Use Information

To process and manage maintenance requests
To send SMS updates regarding service status
To communicate with tenants and vendors
To respond to inquiries submitted through this website
To understand which pages and marketing efforts bring people to the site, so we can improve it

Website Analytics

We use PostHog, a third-party analytics service, to understand how visitors use this website — for example which pages are viewed, roughly where visitors come from, which links and buttons are clicked, and whether a form was submitted. This is used in aggregate to improve the site and to measure our own marketing. We do not record your screen or session, we do not use this to build advertising profiles, and we do not sell this information.

We do not use advertising cookies for this. The analytics service stores a random identifier in your browser's local storage so that repeat visits aren't double-counted; it contains no personal information. Your IP address is used only to estimate general location (such as city or region). Clearing your browser data removes the identifier, and an ad or tracking blocker will keep you out of our analytics entirely.

If you submit a form, the information you typed is sent to us as described above — that is separate from analytics, and it happens only because you chose to submit it.

Our tenant Business Growth Toolkit is covered by its own Terms of Use, and we do not run website analytics on those pages.

SMS Communications

By providing your phone number, you consent to receive transactional SMS messages related to maintenance requests.

Message frequency varies
Message and data rates may apply
Reply STOP to opt out
Reply HELP for assistance

Data Sharing

We do not sell or rent your personal information. Information may be shared with service providers solely for the purpose of fulfilling maintenance services.

Data Security

We implement reasonable safeguards to protect your information.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

Contact

Cambium Commercial
3S221 Route 59 Warrenville, IL 60555
Email: info@cambiumre.com